Thanks for purchasing our products at indoskates.com.
In order to be eligible for a refund, you have to return the product within 7 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way. You are responsible for the cost of the return shipment.
As soon as you know you are not satisfied with your purchase, follow these three simple steps to complete your return.
Step 1: Contact us at [email protected] or by WhatsApp +6282139725752
Step 2 : Ensure all returns include the original manufacturer’s packaging and tags.
Step 3: Complete the Returns Form included with your shipment and indicate the reason for your return.
Step 4: Mail your return back in its original packaging. Please make sure the package is well protected.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 7 to 14 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 7 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team.
Returns Items To:
ITC Mega Grosir LG Floor no B18
Jalan Gembong 20-30 Surabaya, Indonesia 60140